Privacy policy

Azella Privacy Policy

This Privacy Policy explains how Azella collects, uses, and shares your personal information when you visit or make a purchase from our online store.

 

 

 

 

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the site, we also collect information about the pages or products you view, the websites or search terms that referred you to us, and how you interact with our website. We refer to this information as Device Information.

Technologies We Use

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device that often include an anonymous unique identifier

  • Log files – track actions occurring on the site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and timestamps

  • Web beacons, tags, and pixels – electronic files used to understand how users browse and interact with the site

When you make a purchase or attempt to make a purchase through our website, we collect certain personal information from you, including your name, billing address, shipping address, payment details (such as credit card or PayPal information), email address, and phone number. We refer to this information as Order Information.

 

 

 

 

How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Provide order confirmations, invoices, and customer support

  • Communicate with you regarding your purchase

  • Screen orders for potential risk or fraud

  • Send marketing or promotional messages, where permitted and based on your preferences

We use Device Information to:

  • Detect and prevent fraud or security issues

  • Improve and optimize our website

  • Analyze customer behavior and site performance

 

 

 

 

Sharing Your Personal Information

We share your Personal Information with trusted third parties who help us operate our business and provide our services.

For example:

  • We use Shopify to power our online store

  • We use Google Analytics to understand how customers interact with our website

We may also share your Personal Information when required to comply with applicable laws and regulations, respond to lawful requests, or protect our legal rights.

 

 

 

 

SMS Marketing

If you opt in to SMS communications, we may use your information to send you text messages related to order updates, abandoned cart reminders, promotional offers, and review requests. Our website uses cookies to determine when cart reminder messages should be sent via SMS.

You may opt out of SMS marketing at any time by following the instructions included in the messages.

 

 

 

 

Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the personal data we hold about you

  • Request corrections, updates, or deletion of your personal data

To exercise these rights, please contact us using the details below.

 

 

 

 

Data Retention

When you place an order through our website, we retain your Order Information for our records unless and until you request that this information be deleted, unless retention is required by law.

 

 

 

 

Minors

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

 

 

 

 

Contact Information

For more information about our privacy practices, questions, or complaints, please contact us:

Email: hello@azella.storecom

Company:
ECOMMERSIA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Re: Privacy Compliance Officer
Aleja „Solidarności” 68 / 121
00-240 Warszawa, Poland